All American Canner Warranty & Returns

All American Canner Warranty & Returns | Lifetime Coverage & 30-Day Guarantee

All American 1930 – Lifetime Limited Warranty

Covered by the manufacturer
• Applies to All American 1930 cookware, bakeware, Dutch ovens, and pressure-canners used for normal household use (not commercial use).
• Covers the original retail consumer purchaser, or someone who receives the product new and unused as a gift (with proof of purchase).
• The warranty lasts for as long as you own the product (“Lifetime”) provided you maintain it properly.
• What the manufacturer will do: At their option, they will repair or replace the product at no charge if a defect in materials or workmanship is found. If the same product is no longer in production, they may provide one of equivalent value.
• What you must do: Contact manufacturer customer support at 1-920-686-2701 or customerrelations@wafco.com and provide proof of purchase. The claim should be made within 30 business days of discovering the issue.
• What is not covered: Damage from abuse, misuse, modifications, commercial use, neglect, overheating or failure to follow instructions. Some parts are excluded (for example: for pressure-canners the gauge, over-pressure plug, wing nuts, clamp bolt, etc.).
• Additional notes: The warranty gives you specific legal rights; state laws may provide additional rights.

Authorized Retailer Return / Warranty Policy

Covered by us at AllAmericanCanner.com (an authorized retailer)
• If you are not satisfied with your purchase, you may return it within 30 days for a replacement or refund.
• To return an item, you must first request an RMA number (Return Merchandise Authorization) by calling 1-800-251-8824 or emailing sales@redhillgeneralstore.com. Provide your name, invoice number, purchase date, address, phone, e-mail, product and reason for return.
• The merchandise must be returned in new, resaleable condition, with original box, manuals, factory packaging. Returns without an RMA may be subject to a 20% restocking fee. Returns after 30 days may also have a 20% fee.
• Shipping: You are responsible for return shipping charges and any damage during shipping. We recommend using original box, adequate packaging, and insurance for the value of the merchandise.
Refunds: The purchase amount will be refunded less shipping.
• After 30 days: Manufacturer’s warranty may apply (see above) as opposed to the retailer’s 30-day return window.

What this means for you

• Buy with confidence: The product is backed by a lifetime limited warranty from the manufacturer for defects in materials/workmanship when used normally at home.
• We also give you a 30-day satisfaction window: if the item doesn’t meet your expectations, you can return it to us within 30 days under our retail policy.
• Keep your proof of purchase/receipt, original packaging, and follow the return steps carefully.
• Note the difference: our retailer policy is about returns/change-of-mind or early issues; the manufacturer warranty is about long-term defects and covers the product lifespan (subject to terms).
• Don’t assume everything is covered: damage from misuse, commercial use, missing packaging/parts, or returns without an RMA may not be covered or may incur fees.